Frequently Asked Questions
What makes Salina Shop different from other e-commerce platforms?
At Salina Shop, we believe in redefining online shopping by offering a curated collection tailored to your needs, desires, and passions. Our founders’ commitment to quality, style, and affordability sets us apart, providing a seamless blend of elegance and comfort that caters to diverse tastes.
Where is Salina Shop located?
Salina Shop is proudly based in the bustling cityscape of the UAE, offering our unique shopping experience to customers both locally and internationally.
How do you curate your product collection?
Our team at Salina Shop meticulously curates our products, ensuring they meet the highest standards of quality and style. We handpick items that resonate with various tastes, keeping up-to-date with the latest trends to offer you a selection that is both timeless and trendy.
What kind of products can I find at Salina Shop?
Salina Shop offers a wide range of products, including fashion apparel, accessories, beauty products, home decor, electronics, Gadgets and more. Whether you’re looking for the latest fashion trends, stylish accessories, or unique home decor items, we have something for everyone.
Is it safe to shop on Salina Shop?
Absolutely. We take your security seriously. Salina Shop employs state-of-the-art encryption technologies to ensure that your personal and financial information is safe and secure when you shop with us. Your privacy is our priority.
How can I track my order?
Once your order is confirmed, you will receive a confirmation email. You can also Contact us on our WhatsApp number with your Order ID.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, Google Pay, and other secure payment gateways, providing you with convenient options to complete your purchase.
Can I return or exchange products if I'm not satisfied?
Yes, we offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return the item within 7 days for a refund or exchange. Please refer to our Returns & Exchanges page for detailed information on the process.
How can I contact customer support?
Our customer support team is available to assist you with any inquiries or concerns. You can reach us through our Contact Us page on the website, where you can submit your query, and our dedicated support team will get back to you promptly.
Do you offer international shipping?
No, Currently Salina Shop offers only Delivering in UAE, Soon we hope we can ship internationally allowing customers from around the world to enjoy our curated collection and exceptional shopping experience.
Thank you for choosing Salina Shop. We’re here to make your online shopping experience delightful, stress-free, and filled with style. Happy shopping!